ROLE OVERVIEW

The Sprint Coach is the lead facilitator, delivery owner, and process guide for Stone Labs sprint engagements. This is a senior, hands-on role responsible for shaping how the work comes to life, guiding teams through complexity, and ensuring clarity, momentum, and epic client outcomes.

Sprint Coaches collaborate with and lead multidisciplinary teams, facilitate workshops, design and adapt sprint structures, and partner closely with both clients and creative teams to find win-win outcomes. You are accountable for delivery through leadership, facilitation, and sound judgment.

This role requires fluency in innovation and design methodologies—including Design Thinking, Lean, and Agile—along with the ability to modify or abandon frameworks when the situation calls for it.

Key Responsibilities

• Own end-to-end delivery of sprint workstreams

• Leading sprints with empathy and hospitality-first mentality

• Design, adapt, and lead sprint processes that drive learning and decision-making

• Lead internal teams and actively guide client participants

• Collaborate with Project Manager for any necessary admin task support

• Plan and facilitate workshops and working sessions

• Serve as the primary day-to-day client partner on assigned sprints

• Collaborate with Creative teams to ensure timely, high-quality outputs

• Synthesize inputs in real time and resolve risks or misalignment

• Adapt priorities as project conditions evolve

• Contribute to the development of new sprint models and ways of working

Required Experience

• 6–10 years of experience in innovation, strategy, consumer insights or brand

• Demonstrated experience owning delivery through facilitation and process design• Strong working knowledge of Design Thinking, Lean, and Agile methodologies

• Proven ability to lead multidisciplinary teams through ambiguity

• Excellent facilitation, communication, and synthesis skills

• Solid understanding of brand, product, and/or packaging development workflows

• High operational judgment and comfort managing multiple concurrent sprints

• Experience using project and collaboration tools to support momentum

Preferred:

• Experience with CPG brands

• A varied background full of experiences

• Background in innovation consulting, insights, coaching, design strategy, entrepreneurship, or startup environments

You’ll love working here if you . . .

• Thrive on autonomy and seeing a direct impact your work makes in an organization

• Delivering delightful experiences (hospitality minded)

• You find ambiguity to be an opportunity to find clarity

• Have a propensity to break things then invent new approaches and ways of working

• Enjoy working on small, high-impact teams

• Are comfortable guiding groups through complexity and uncertainty

• Ability to work on larger corporate projects and smaller, founder-led brands

• Communicate clearly and remain calm under pressure and high levels of complexity

• Care deeply about consumer-centered innovation and outcomes

We’re always on the look-out for fantastic freelance designers, strategists, innovation experts, insights lovers, etc.

Feel free to drop us a note and we can chat!